At Buzz AI, your privacy is of paramount importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you use our website and services. We are committed to complying with all relevant data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We collect and process the following types of personal data:

• Personal Identification Information: Name, email address, phone number, and any other information you provide when filling out forms on our website.
• Technical Information: IP address, browser type, operating system, device type, and other details collected through cookies and similar technologies.
• Usage Information: Information about how you interact with our website, including pages visited, links clicked, and time spent on each page.

2. How We Use Your Information

We use your personal data for the following purposes:

• To Provide Our Services: We use your information to provide social media management services, communicate with you, and ensure that our services are tailored to your needs.
• To Improve Our Website: We analyze how visitors use our website to improve the user experience and optimize content.
• To Communicate with You: We may use your contact information to send updates, respond to inquiries, and provide information about our services.
• To Comply with Legal Obligations: We may process your personal data to comply with laws, regulations, or legal processes.

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent: When you voluntarily provide us with your information, you consent to its use as described in this Privacy Policy.
• Legitimate Interests: We may process your information when it is necessary for the legitimate interests of our business (e.g., to improve our services, manage our operations).
• Contractual Obligations: We process personal data to fulfill contracts with our clients.
• Legal Compliance: We process data to comply with legal obligations or to protect the rights and safety of Buzz AI, our users, and the public.

4. Data Sharing and Disclosure

We may share your personal data with:

• Service Providers: Third-party companies that assist us in operating our website, conducting our business, or providing services (e.g., hosting providers, marketing platforms). These service providers are required to keep your information confidential and secure.
• Legal Authorities: We may disclose your data if required by law, in response to a legal process, or to protect our rights, privacy, safety, or property.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to collect data about your usage of our website. Cookies help us improve your experience by remembering your preferences and providing personalized content. You can control cookies through your browser settings, but please note that disabling cookies may affect the functionality of our website.

For more details, please refer to our Cookie Policy.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. The duration of retention may vary based on legal obligations, business needs, and your preferences.

7. Your Data Protection Rights

Under data protection law, you have the following rights regarding your personal data:

• Access: You have the right to request access to the personal data we hold about you.
• Rectification: You can request correction of inaccurate or incomplete personal data.
• Erasure: You have the right to request the deletion of your personal data under certain circumstances.
• Restriction: You can request the restriction of processing your personal data in specific cases.
• Data Portability: You may request a copy of your personal data in a structured, machine-readable format.
• Objection: You can object to the processing of your personal data based on legitimate interests or direct marketing purposes.
• Withdraw Consent: Where consent is the legal basis for processing your data, you may withdraw consent at any time.

To exercise any of these rights, please contact us at info@buzzai.co.uk

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no online transmission of data is completely secure, and we cannot guarantee the absolute security of your data.

9. International Transfers

If we transfer your personal data outside of the United Kingdom or European Economic Area (EEA), we ensure that such transfers are protected by appropriate safeguards, including standard contractual clauses or reliance on adequacy decisions.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of such websites. We encourage you to read the privacy policies of any external sites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and the updated policy will be effective as of the revision date.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

Buzz AI
Northampton, UK
Email: info@buzzai.co.uk